Refund policy

Refund Policy

We want you to love your order from Union Attire. If something’s not quite right, we’re here to help.

 

Returns

If you're not completely satisfied with your purchase, you can return it to us within 14 days of receiving your order.

To be eligible for a return:

• Items must be unused, unworn, and in original condition
• Tags must still be attached
• You must include proof of purchase (order number or confirmation email)

 

Please note: For hygiene reasons, we cannot accept returns on underwear or socks, unless faulty.

 

How to Return an Item

• Email us at info@unionattire.co.uk with your order number and reason for return.
• We’ll respond with return instructions and a return address.
• Once we receive and inspect your item, we’ll issue your refund.

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

 

Refunds

• Refunds are issued to your original payment method within 5–7 working days of receiving your return.
• We'll notify you via email when your refund has been processed.

 

Exchanges

We don’t offer direct exchanges at this time. If you’d like a different size or item, please return your original order and place a new one.

 

Faulty or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 7 days of receiving it, and we’ll make it right.